Privacy Policy

Effective date: [Confirm before publishing]

Eagles Camp Challenge collects information needed to respond to enquiries, manage bookings, process payments, prepare activities, communicate schedule changes and meet reasonable safety and operational requirements.

Information we may collect

• Lead customer and organisation contact details.
• Attendee names, age or date of birth where required, emergency contacts and participation information.
• Medical, dietary, mobility or accessibility information voluntarily supplied for preparation and safety.
• Booking, payment, M-Pesa transaction, waiver, attendance and communication records.
• Technical information such as IP address, browser details and consent timestamps.

How information is used

Information is used to provide requested services, verify payments, manage capacity, communicate with customers, prepare staff and equipment, administer waivers, handle cancellations or refunds, maintain records and protect the security of the platform.

Sharing and retention

Information may be shared with authorised staff, facilitators and service providers only where reasonably necessary. Payment providers process payment information under their own terms. Records are retained for operational, accounting, safety and legal purposes, then deleted or anonymised when no longer required.

Your choices

You may request access, correction or deletion where applicable, subject to records that must be retained. Contact Eagles Camp Challenge using the published contact details.

This operational draft should be reviewed against the client’s actual practices and applicable Kenyan data-protection requirements before final publication.